Terms & Conditions

Graffeo Coffee Roasting Company, Inc. - Terms and Conditions

1. Acceptance of Terms
By accessing and using Graffeo Coffee Roasting Company, Inc.’s website ("Graffeo," "we," or "us") at www.graffeo.com (the "Site"), you agree to abide by and accept these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site or services. We reserve the right to update these Terms at any time.

2. Purchases and Payment
All orders placed through Graffeo.com are subject to acceptance. Prices for our products are quoted in U.S. Dollars and do not include applicable sales tax or shipping fees. We accept major credit cards and other payment methods as indicated on the Site. Payment is due at the time of purchase.

3. Shipping and Delivery
We ship to locations within the United States and internationally, depending on shipping policies outlined on our Site. Orders are typically processed within 2-5 business days. Shipping times are estimates and may vary. Graffeo Coffee Roasting Company, Inc. is not responsible for delays or damages caused by shipping carriers.

4. Return Policy
Your satisfaction is our priority. If you are unsatisfied with your purchase, please contact us at [insert email] within 30 days of receipt to request a refund or exchange, subject to our Return Policy. Refunds are issued at our discretion and typically processed within 7-10 business days.

5. Subscription Services
If you subscribe to our coffee delivery service, you agree to receive scheduled shipments as specified during checkout. Subscription services may be canceled at any time by logging into your account or contacting customer support.

6. Intellectual Property
All content on this Site, including but not limited to logos, text, images, graphics, and software, is the property of Graffeo Coffee Roasting Company, Inc. or its content suppliers and is protected by U.S. and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

7. Privacy Policy
Graffeo Coffee Roasting Company, Inc. is committed to protecting your privacy. Our Privacy Policy, which outlines how we collect, use, and safeguard your information, is incorporated into these Terms by reference.

8. Limitation of Liability
To the maximum extent permitted by law, Graffeo Coffee Roasting Company, Inc. shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Site or products. Our liability is limited to the purchase price of any products you buy through our Site.

9. Disclaimer of Warranties
Graffeo Coffee Roasting Company, Inc. provides products "as is" and disclaims all warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Indemnification
You agree to indemnify and hold harmless Graffeo Coffee Roasting Company, Inc., its affiliates, officers, employees, and agents from any claim, liability, damages, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.

11. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of California without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.

12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13. Contact Us
For any questions or concerns regarding these Terms, please contact Graffeo Coffee Roasting Company, Inc. at coffee@graffeo.com

Effective Date: November 6, 2024